Shipping & Delivery

Tracking your order is essential, which is why we provide a tracking number right after shipment. You can monitor its progress around the clock.

Customs Simplified
Our robust shipping network helps ensure smooth customs clearance, eliminating surprise fees and delays.

Delivery Assurance
In the unlikely event that your watch doesn’t arrive, we’ll send you a new one, no questions asked. Your satisfaction is paramount.

Simple Returns
If you change your mind, you have 7 days to return your watch. Check our Returns page for easy steps.

Shipping Timeframes
You can expect your watch within 2-3 weeks. Orders with extra gold or platinum may take up to 6 weeks. We handle all customs fees.

Production Timeline
Creating your luxury watch takes skilled labor and can take 5-14 days, followed by shipping that usually takes 3-7 days.

Signature Required
To ensure safe delivery, a signature is required upon receipt. If you’re not home, the courier will try two more times before returning it.